Smart Hive Terms and Conditions

SCOPE AND PRICING OF SERVICES

Our costs are based on the information provided. If, during the project, the scope of the project changes, Smart Hive will inform you of any price alterations.

CLIENT RELATIONSHIPS

We sincerely appreciate your business. If you have any concerns about your project, please let us know. Smart Hive requires our associates to sign statements of confidentiality. We also consider this document confidential. We ask that all information contained herein be shared only with your company’s personnel. We will do the same.

RESPONSIBILITIES

The projects we do are tailored for you. You agree that you will not hold Smart Hive responsible in any way for liability caused by your use of the final product to the extent such use infringes on the rights of others.

OWNERSHIP

Upon payment of work, you can use the final art on an unlimited basis. We have three exceptions:

TRAVEL

Our pricing includes travel within the Minneapolis/St. Paul metro area by Smart Hive consultants. Additional travel costs are estimated prior to travel. When it is necessary to use a courier, this service will be billed at actual cost plus a service fee, and is not included in this proposal.

PROOFING YOUR PROJECT

Smart Hive takes pride in the steps it takes to ensure error-free projects. Please do your part in reviewing the project. Ultimately, the client has final approval.

SALES TAX

Sales tax will be charged on the non-advertising items as defined by the Minnesota Department of Revenue Advertising Rule (8130.9250) and will be added at invoicing.

WE’RE PROUD OF OUR WORK

Smart Hive appreciates the opportunity to display nonconfidential projects done for clients. If you would prefer we do not use your project for marketing purposes, please let us know.

STANDARD PAYMENT TERMS

Smart Hive requires a deposit of 30% of the estimated costs prior to beginning work. Upon receipt, we begin working together. Invoices are payable within fifteen (15) days from the date of the invoice. A 1.5% monthly service charge is payable on all overdue balances. Smart Hive will invoice every thirty (30) days or immediately following completion of the project, whichever comes first. Final invoicing is expected to fall within +/- 10% of the estimated total. Sales tax and deliveries, if applicable, are not included.

EARLY TERMINATION FEE

In the unfortunate event a project is cancelled within the first 60 days, Smart Hive will charge a 25% of final estimate termination fee, including fees for services rendered up to the date of termination. Project termination must be provided to Smart Hive in writing. The project deposit is included towards any termination fee.


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